Cookie Policy

1. What Are Cookies

Cookies are small text files that a website places on your device (computer, tablet or mobile phone) when you visit. They are widely used to make websites work more reliably and to provide information to site owners about how visitors use their pages.

Cookies are not programs and cannot carry viruses or install software on your device. They simply store a small amount of data which can be read back by the website on a future visit.

Similar technologies — such as web beacons, pixel tags and local storage — work in comparable ways and are covered by this policy wherever we refer to "cookies".

2. How We Use Cookies

Pillarwise uses cookies to:

• Keep the website working correctly (essential operation).
• Remember your cookie consent preference so we do not ask you on every visit.
• Understand, in aggregate, how visitors navigate the site so we can improve it.
• Measure the effectiveness of our online presence through standard analytics platforms.

We do not use cookies to build personal profiles for advertising purposes, to track you across unrelated third-party websites for commercial gain, or to store sensitive information such as financial or identity data.

3. Types of Cookie We Use

3.1 Strictly Necessary Cookies

These cookies are required for the website to function. Without them, certain features — such as maintaining your cookie preference and navigating securely between pages — would not work. They do not collect personal information for marketing purposes and cannot be turned off.

3.2 Analytics & Performance Cookies

These cookies help us understand how visitors interact with our site by collecting information about which pages are visited, how long visitors spend on each page, and where they arrive from. The data is aggregated and anonymised wherever possible. We use this information solely to improve the website experience.

3.3 Marketing & Tracking Cookies

We use certain standard online marketing tools — such as Google Analytics and Meta Pixel — that set cookies to help us understand which of our online activities brought visitors to the site. These tools may also enable basic retargeting features operated by the platform providers. You can decline these cookies using the preference panel below.

4. Cookies Used on This Website

The table below lists the cookies currently active on the Pillarwise website. Expiry durations are approximate; some may vary depending on browser and device settings.

Strictly Necessary

Analytics & Performance

Marketing & Tracking

5. Third-Party Cookie Providers

Some cookies on this site are placed by third-party platforms whose services we use. These providers have their own privacy and cookie policies, which we encourage you to review:

• Google: Google Privacy & Terms
• Meta (Facebook): Meta Privacy Policy
• Microsoft / Bing: Microsoft Privacy Statement

Pillarwise has no control over third-party cookies once they are set. We do not share personal data with these providers beyond what is collected automatically through their standard tracking scripts.

6. Managing Your Cookie Preferences

You have several options to manage or withdraw consent for cookies. Changes you make here take effect on your next page load and apply to this browser and device only.

6.1 Browser Controls

You can also control cookies through your browser settings. Most browsers allow you to view, block or delete cookies. Please note that blocking all cookies may affect the functionality of some websites, including ours. For guidance specific to your browser:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

6.2 Opt-Out Tools Provided by Third Parties

You may also use opt-out tools provided directly by the platforms we use:

• Google Analytics Opt-out Browser Add-on
• Meta Cookie Controls
• Microsoft Advertising Opt-out

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page.

If the changes are significant, we will display a notice on the website. We encourage you to review this page periodically to stay informed about how we use cookies.

8. Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

• Address: 29 Ratsada Road, Talat Yai, Phuket 83000, Thailand
• Phone: +66 95 408 1763
• Email: [email protected]

For general enquiries about our services, you can also reach us at [email protected] or visit our Contact page.